When most people think of Zoho, names like CRM, Books, and Projects instantly come to mind. They’re powerful, no doubt, but Zoho’s ecosystem goes much deeper than that. Behind the popular names lies a whole suite of lesser-known apps that can make your everyday operations smoother, smarter, and more connected.
Hidden within its suite of 50+ apps are some truly underrated tools that can take your operations, automation, and collaboration to the next level, if you know they exist.
Let’s explore some of these lesser-known Zoho applications that can quietly transform your business operations
is a workflow orchestration and process automation tool that allows businesses to map out, automate, and monitor internal processes without the need for a full-blown developer team. It streamlines approvals, purchase requests, HR onboarding, and any task involving multiple stakeholders.
Use it for: Approvals, purchase requests, HR onboarding, multi-stakeholder workflows.
provides augmented reality–based remote assistance, enabling support or field service teams to see exactly what the customer sees using live video and AR annotations. This makes troubleshooting and guidance much faster and more precise.
Use it for: Equipment troubleshooting, field inspections, and remote technical assistance.
is an internal knowledge base and learning platform that lets organizations create training modules, SOPs, and knowledge repositories all in one place, simplifying onboarding and team upskilling.
Use it for: Employee onboarding, process documentation, and internal training.
is a secure password and credential management tool that solves the headaches of team password sharing through encrypted storage, access controls, and audit tracking.
Use it for: Managing shared credentials across teams securely.
is a contract lifecycle management (CLM) solution that automates the creation, negotiation, and tracking of contracts with built-in templates, approval workflows, and reminders.
Use it for: Vendor contracts, client agreements, NDAs.
is an end-to-end event management platform that helps organizations plan, promote, and manage both physical and virtual events, including branded websites, ticketing, and attendee engagement features.
Use it for: Webinars, corporate conferences, product launches.
is a cloud storage and team collaboration tool, offering a centralized platform for storing shared files, tracking versions, and collaborating in real-time, with tight integration across CRM, Projects, and Mail.
Use it for: Shared file storage, version control, and team collaboration.
together allow seamless document creation and eSignature automation. Users can generate, customize, and send documents directly from Zoho CRM or Books without switching tools.
Use it for: Proposals, contracts, HR forms requiring signatures.
helps clean and prepare data for analytics, ensuring that reports and dashboards are based on accurate, structured, and enriched data.
Use it for: Cleaning CRM data, preparing reports, syncing with Zoho Analytics.
is a comprehensive solution to build and manage online stores within the Zoho ecosystem, integrating seamlessly with Books, Inventory, and CRM to automate inventory, accounting, and order management.
Use it for: Selling products online, inventory management, and automated accounting.
is a remote desktop support and IT helpdesk tool that enables secure remote troubleshooting, making it easy for IT teams to assist internal users or customers without complex setups.
Use it for: IT remote access, customer support, and server maintenance.
Zoho is more than just CRM and accounting, it’s an entire ecosystem built to help businesses operate smarter. While the popular apps keep your operations running, these hidden gems can make them run smoothly.
If you’re already using Zoho, take a day to explore these tools; you’ll be surprised by how many pain points they quietly solve. And this is just the tip of the iceberg; there are still many more powerful Zoho applications waiting to be discovered that can further streamline your business operations.
