Zoho Voice | Cloud Telephony by UniCloud IT Services

Zoho Voice

Zoho Voice

Cloud Telephony for Teams

Make and receive calls directly in Zoho apps. We’ll:

1. Number Provisioning: Set up DID numbers and SIP trunks

2. IVR & Routing: Configure menus, call queues, and ring groups

3. Analytics: Build dashboards for call volume, wait times, and agent performance

4. Agent Training: Show agents how to handle calls and use call logs